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ATMIA 13th Annual Conference & Expo
The Power of ATMs
New Attendee Special $450!
ATMIA is honored to have US Astronaut, Dr. Buzz Aldrin, the second human being to walk on the moon during the historic, Apollo 11 moon landing in 1969, as the motivational speaker at this years event! Dr Aldrin will talk on "My Space Journeys: Moon Walking to Mars Cycling."
"Power of ATMs' is ATMIA's 13th annual US conference and expo. The venue is the pleasant surroundings of the River Walk in the festive, lively city of San Antonio, TX. ATMIA's annual trade show is the largest dedicated ATM industry event in the world.
Following a challenging couple of years in the US ATM industry, it is time to reignite a passion for the business and we believe the 2012 ATMIA conference will empower and reenergize you about the future of the ATM industry and your place in it. Seldom in our history have there been so many issues and challenges to deal with collectively, from interchange reduction to ADA compliance and ATM surcharge sticker lawsuits. These are the kinds of challenges that turn an industry conference into a summit for finding the way forward for our industry. Our conference will provide an update on all of the current legislative issues as well as let you know what ATMIA is doing on your behalf to address each and every one of these challenges.
In addition, we will bring together leaders within the industry to share their ideas on new innovations for your company, new ways to save money, make more money and help you succeed! You will also be able to feel, touch and try the latest in technology and products offered to make your company more efficient and more customer friendly.
We invite you to make plans to attend and be empowered for the months and years ahead! Contact Amber Howell at +1.605.692.2263 with questions.
New Attendee Special - $450 for a full conference registration!
Click Here for full details and to register.
Exhibits and sponsors are also available at this time. If you want to showcase your products and services to over 850 ATM industry professionals – this is the place to be! Please contact Dana Benson at +1.605.582.7058 for complete details. We know your company would make a great partner for this event.
We will see you in sunny and pleasant San Antonio for another dynamic industry event from ATMIA!
Schedule of Events
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Wednesday, February 29
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8:30am-9:00pm
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Registration Desk Open
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| 9:00am-12:00pm |
Mobile Payments & Mobile Cash Access: How Smartphones Activate Advanced Functionality at ATMs
Cash access through ATMs has been limited to network-registered cards using magnetic stripes and PINs; this all changes with Mobile Cash Access (MCA). Now it is possible to use a smart phone app to activate advanced functionality at ATMs. MCA is disruptive technology because authentication credentials can be controlled by the issuer of the smart phone app without participation by the card associations; creating the potential to dramatically disrupt the existing value chain, and provide new branding and product development opportunities. MCA allows the consumer to initiate ATM transactions “in the privacy of their own phone” at home, in the car, while in line, etc., virtually eliminating the risk of card skimming or PIN shoulder surfing. MCA provides a differentiated ‘plus one’ feature for traditional funding accounts, as well as opens up new markets for funding accounts that don’t typically issue debit cards. MCA can leverage the same strong multi-factor user authentication credentials (user name, password, device fingerprint, etc.) that funding account processors control today for online and mobile applications, thus eliminating the dependencies and limitations of card association-controlled account number schemes, authentication credentials and their associated interchange costs and royalties (for both magnetic stripe and/or NFC chips, etc.). MCA can play a pivotal role in the development of mobile payments at the physical point of sale while also avoiding large capital expenditures to upgrade ATM machines.
Independent consultants will provide an unbiased assessment of the business drivers in mobile commerce from an ATM stakeholder’s perspective. Using an objective evaluation framework the consultants will also lead an interactive presentation using generic smart phone apps to demonstrate the potential for mobile cash access and how ATM deployers can play in mobile payments to help attendees visualize what should be a part of their own mobile strategy.
Workshop Speakers:
- Richard K. Crone, CEO & Founder, Crone Consulting LLC – the next wave in payments
- Heidi Liebenguth, Consulting Partner, Crone Consulting LLC – the next wave in payments
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1:00-4:00pm
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ATM Integrated Payments Road Map Workshop: Charting the Course of the 21st Century Automated Teller
The workshop will feature a panel of experts who will provide a summary of the IPayments Forum ATM Integrated Payments Standards Best Practices Guide. They will also share their views on the development of the ATM Integrated Payments Road Map for charting the course of the 21st Century Automated Teller. The topics that will be covered are ATM integrated payments hardware, software, security, legal, compliance, and business processes.
Moderator: Lyle Elias, Chairman, International Payments Forum
Panelists:
- David J Cavell, FCIB Consulting
- T Jack Williams, President, Payment Card Services
- Torsten Born, Sr Project Manager R&D, Wincor Nixdorf Int'l, Banking Division
- Carol Van Cleef, Partner, Patton Boggs LLP
- Donna Embry, SVP Strategic Development, Payment Alliance International
- Richard Crone, CEO & Founder, Crone Consulting, LLC
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6:30-8:30pm
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Opening Night Event Reception
Exhibit Hall
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Thursday, March 1
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7:30am-5:00pm
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Registration Desk Open
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| 7:30-8:30am |
ATMIA New Attendee/New Member Breakfast
All new members and first time attendees are invited for a time of networking and learning more about the benefits of ATMIA membership. Please RSVP to Sharon Lane at 605-271-7371. |
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7:30-9:00am
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Continental Breakfast
Sponsored by Switch Commerce
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9:00am
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Welcome
Mike Lee, CEO, ATMIA
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| 9:10am |
Presentation of 2011 Global ATM Industry Awards
Mike Lee, CEO, ATMIA |
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9:30am
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Keynote Address: My Space Journeys: Moon Walking to Mars Cycling
Dr. Buzz Aldrin
(book signing to follow)
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| 10:15-10:45am |
Coffee Break |
| 10:15am-5:00pm |
Exhibit Hall Open |
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10:45am
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Consumer Financial Protection Bureau (CFPB) Goals and Objectives
By now you have heard about the controversial new Consumer Financial Protection Bureau (CFBP) and its plans to regulate financial services. Find out how the Bureau's goals and objectives will affect your business
Marla Blow, Assistant Director, Card and Payment Markets Group, Consumer Financial Protection Bureau (CFPB)
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| 11:15am |
Legislative Session
Moderator: Mike Lee, CEO, ATMIA
Panelists:
- Marianne Crow, Vice President, Payment Strategies, Federal Reserve Bank of Boston
- Lois Greisman, Associate Director, Federal Trade Commission
- Kurt Helwig, CEO, EFTA
- Kevin Kidd, Partner, Waller Landsen Dortch & Davis LLP
- Jeffrey Shinder, Managing Partner, Constantine Cannon LLP
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| 12:00pm |
Harnessing the Underbanked with the Power of the ATM
There are 2.4B unbanked/underbanked consumers world-wide, including 17 Million US adults. These consumers will have 1.7 Billion mobile phones by 2012, a majority of which are Gen Y (the only cash growth segment). Cash still represents 36% of their payments, and this group can hold the keys to new ATM growth. This session will examine the new programs and technologies that will drive these consumers to the ATM. The audience will learn how to identify the target markets, how to seize the opportunity, the pitfalls, and the keys to success.
Speaker: Donna L. Embry, SVP Strategic Development, Payment Alliance International
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| 12:30pm |
Buffet Lunch |
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Breakout Sessions
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Track #1
ATM Education
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Track #2
ATM Innovation
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| 1:30pm |
Breakout Session #1
ADA Update
The deadline is fast approaching. Are you ready?
Speaker: Sam Ditzion, CEO, Tremont Capital Group
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Breakout Session #2
Driving Revenue & Reputation Through Innovation
Innovation sits at the heart of being at the cutting edge of the ATM industry. As an independent ATM solutions provider, and with one of Southern Africa’s largest transaction switches, ATM Solutions has developed an innovative business model that continuously strives to reduce costs, increases revenue and efficiencies, drive financial inclusion , provide value added services while enhancing the reputation of our partners and customers. In southern Africa – ATM Solutions was first in the industry to implement wireless ATM communication, first in the industry roll-out EMV and benefit from the investment, first in the industry to provide pre-paid airtime, pre-paid electricity and bill payments through its ATMs as well as being the first in the industry to achieve level 1 PCI compliance and is leading the charge in ATM security enhancements. This session will showcase innovative and dexterous thinking, share success stories and demonstrate the ability independent payments companies have to change the ATM landscape in a responsible and sustainable manner.
Speaker: Gavin Reubenson, Business Development Executive, Paycorp Holdings |
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2:00pm
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Breakout Session #3
Sticker Issue Update
Plaintiffs have been filing – and continue to file – virtually identical class actions under the federal Electronic Fund Transfer Act (“EFTA”) alleging that ATM operators failed to post the required notice on the ATM relating to a surcharge for withdrawing cash or for a balance inquiry.
In this session you will learn:
* EFTA rules governing ATM surcharge notices
* What steps ATMIA is doing to reverse this legislation
* Selected proactive steps your organization can take to avoid or minimize EFTA liability with respect to surcharge notices
Speakers:
- Jack Milford Ford, Attorney, JMFord Law Office
- Kurt Helwig, President, EFTA
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Breakout Session #4
Long Live the ATM: With or Without Traditional Plastic Cards
With the payments industry abuzz about P2P online payments, mobile phones being used as payment devices, near field communications, cardless ATM transactions, and more., concern has been expressed about what it all means for the Independent ATM Deployer (IAD). IADs are asking "If cardholders no longer carry cards, are ATMs going to go away? Will there no longer be a need for cash?" Emerging technology is making these types of transactions possible and tends to be perceived by consumers as “cool”, but security and practicality must be considered into the equation. In this session, learn how to navigate the waters of these emerging technologies and how to not only "keep up", but how to leverage them into new revenue streams for your business.
Speaker: Jason Kuhn, Director of ATM Product Development, Payment Alliance International
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| 2:30pm |
Breakout Session #5
Strategic Business Strategies: Building and Preparing Your Business For a Strategic Exit
Over the past 35 years, we have assisted countless companies from their initial formation to their private equity, strategic sale or IPO exit in the electronic payments industry. In this seminar, we will present different strategies of building a business with the view of selling it in the future. We will also discuss the do's and don'ts of building a business to maximize value and minimize concerns of potential buyers.
Speaker: Kevin Kidd, Partner, Waller Landsen Dortch & Davis LLP |
Breakout Session #6
Wireless--the New Standard of ATM Connectivity
Over the last 2-3 years, the deployment of wireless solutions by ATM IADs have outpaced all other connectivity options combined (telephone lines, Ethernet, etc). The cost savings, flexibility, reliability, and faster speeds make wireless solutions the new standard for ATM connectivity. This presentation will review case studies, adoption rates, benefits to ATM IADs, and future trends (innovative developments) as it pertains to wireless solutions for ATMs. For ATMs, wireless solutions has been one of the most innovative breakthroughs for ATMs in the last 3 years.
Speaker: Chris Baird, Executive Vice President, OptConnect
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| 3:00pm |
Coffee Break |
| 3:30pm |
Breakout Session #7
Cash in Transit Best Practices
Speakers:
- Darren Langton, VP of Core Strategies, Brinks
- D Mark Lowers, President & CEO, Lowers & Associates |
Breakout Session #8
ATMs & Prepaids: A Marriage Made in Heaven
Visa®’s recently disclosed pilot of ATM-issued Visa Gift Cards through Credit Union ATMs in Arizona punctuates the role that ATMs will play in the future of prepaid card products. Prepaid card products are growing all over the world and are looking for secure and convenient distribution channels. ATMs have long served as the world’s best self-service channel for cash, and can now be leveraged for card-based revenue streams.
Speaker: Todd L Nuttall, President & CEO, Better ATM Services, Inc.
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| 4:00pm |
Breakout Session #9
Ten Immutable Laws of ATM Software Security Microsoft’s “Ten Immutable Laws of Security” first penned in 2000, offer some key insights for ATM deployers. From a security perspective, ATMs have much in common with other IT systems when it comes to strategies and tactics in protecting against fraud. Still, no software patch by itself will ever protect ATMs from all security issues. In this session, the presenters will synthesize ATMIA’s new Best Practices for Software Security with Microsoft’s “Ten Immutable Laws”, offering a unique perspective on protecting the security of our ATM systems.
Speakers:
- Peter Kulik, Vice President, Product Innovation and Strategy, Vantiv, LLC
- Pat Telford, Principal Consultant, Microsoft |
Breakout Session #10
What to Watch Out for When You To Go Wireless: A Definitive Checklist for ATM Operators
Deploying ATMs can be quick, simple and cheap. But wait. There are several points that banks and IADs need to look for before selecting the right cellular connectivity provider. These points are vital for the ATM Operators to ensure avoiding network security attacks and maintaining compliance such as PCI DSS. These points also cover how to keep the cost as low as possible by minimizing the data traffic. Meeting these criteria makes the investment cost effective. Based on presenter’s extensive experience in providing security and cellular connectivity in the ATM industry, this presentation describes key issues that banks and IADs needs to check. Whether to check off the list would make significant differences in level of security and costs of operating ATMs.
Speaker: Marc Winn, CEO, Contour Networks
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| 4:30pm |
Breakout Session #11
Software Security Panel
Moderator: Mike Lee, CEO, ATMIA
Panelists:
- Peter Kulik, Vice President, Strategic Innovation and Strategy, Vantiv, LLC
- Rafael Navajo Garrido, International Business Manager, GMV
- Pat Telford, Principal Consultant, Microsoft
- Michael Kalinichenko, CEO, Safensoft |
Breakout Session #12
Next Gen Self-Service Financial Services: Changing the Game for the American Emerging Market
Advanced function ATMs and financial services kiosks are no longer the cutting edge. But as the financial crisis continues, more than 1 in 4 American adults relies more on cash and less on banks and represent a trillion dollar market. Retailers, convenience stores, alternative financial services providers, bodegas, banks, credit unions and others are exploring new ways to reduce costs and take advantage of a new generation of self-service. The key ideas that will drive success in this evolving market place are relationships (vs transactions), integration (vs a la carte) and multi-modality (vs single-mode).
Speaker: Arjan Schutte, Managing Partner, Core Innovation Captial |
| 5:00pm |
Closing Remarks |
Closing Remarks |
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| Friday, March 2nd |
| 8:00am-12:30pm |
Registration Desk Open |
| 8:00am |
Continental Breakfast |
| 9:00am |
Welcome
Mike Lee, CEO, ATMIA |
| 9:10am |
ATM Future Trends
This session will examine the results of the third edition of the ATM Future Trends Report, published by ATM Marketplace and ATMIA. This report has become the industry standard on future trends, providing an in-depth, global perspective on where the industry is heading. Comprehensive analysis of the threats, opportunities and trends facing the industry over the next five years will provide FIs, IADs, manufacturers, retailers, suppliers, service providers, government regulators, transaction processors, consultants and investors with "future intelligence."
Speaker: Tom Harper, Publisher, ATMmarketplace.com |
| 9:45am |
The Six Critical Challenges Facing ATM ISOs and Operators Today
The last two years have been especially challenging for ATM ISOs and Operators. We have seen declining revenues, soaring expenses, increased regulation, network changes and a slew of other challenges from every facet of our industry. Despite the overwhelming realities affecting our industry, the good news is no one has to endure them alone. Kahuna ATM Solutions recently commissioned an exclusive study which resulted in comprehensive research and analysis regarding the trends, issues and future outlook for our industry.
During this session attendees will learn about:
- Powerful statistics and trends uncovered by the study
- The six critical issues facing ATM ISOs today
- The six key survival strategies every ATM deployer should know to overcome these challenges and keep their ATM business thriving.
In addition, each attendee will leave with a complimentary copy of the special report and Kahuna’s 10-Point Strategic Profitability Analysis self-evaluation tool to help ISOs maximize their ATM business and increase profitability.
Speakers:
- Bryan Bauer, President, Kahuna ATM Solutions
- Frank Lunn, CEO, Kahuna ATM Solutions
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| 10:15am |
Staying Ahead of the Curve, Trends in Payments
This session will examine the consequences of the Durbin Amendment and examine payment trends including mobile, contactless, Internet, and P2P. Attendees will learn how to succeed in the new payments environment and develop strategies to maximize their payments portfolio by focusing on the next generation in payments technology.
Speaker: David Keenan, GeneralManager, ACCEL/Exchange Network |
| 10:45am-1:00pm |
Exhibit Hall Open |
| 10:45am |
Coffee Break |
| 11:15am |
M&A in the World of ATMs: An Insider's Perspective
This speaker offers a pragmatic appraisal of today’s M&A opportunities inside the ATM Industry. He explores the fundamentals of deal structure, diligence, and risk mitigation while offering perspectives and advice to both buyers and sellers. He will share hard learned lessons from Payment Alliance’s ten acquisitions and discusses the challenges of “culture blending” and post transaction execution.
Speaker: John J. Leehy, III, President & CEO, Payment Alliance International |
| 11:45pm |
What to Expect from your EMV Deployment
This presentation will educate on how to best manage the EMV transition when it comes to the US. Mr King will discuss what Triton is doing to support EMV in other countries, the pitfalls experienced, and overcome, and will educate you on what you will need to be prepared for.
Speaker: Shaun King, VP International Sales, Triton Systems, LLC |
| 12:30pm |
Improving Your ATM Customer Impact
Self service devices have changed the way we all interact with our customers. The traditional methodology of managing to a defined availability while at one point was effective has been eclipsed in today’s environment. A growing number, increased variety and sophistication of self service devices that are used by your customers has driven a need for new device management methodologies. To be successful you need to understand how and when your customers are using your devices. You need to leverage intelligent fault management solutions that can manage multiple device types, prioritize faults based on day of week and time of day, and manage sites automatically and intelligently. Doing all of this will allow you to maximize the customer experience, lower your costs and increase availability.
Speaker: Brian Jorgenson, Vice President, Operations, Fiserv |
| 1:00pm |
Closing Remarks
End of Conference
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