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ATM's in Russia/CIS
24-25 April 2012, Milan Hotel, Moscow, Russian Federation
If you would like to view this information in Russian click here
The 1st Annual Russia/CIS Conference is the premiere ATM Conference for the region, bringing together Independent ATM Owners, financial institutions, networks, processors, vendors, and service providers at one event.
This Conference offers you the chance to meet industry experts, discuss hot new topics and exchange information and views, in a friendly and professional environment. Coupled with the exhibition this is THE place where business relationships are initiated, developed and maintained. There is simply no more relevant ATM focused event.
Global and regional industry leaders from the ATM and Payments industry will present key topics including developments in Self-Service Strategy, ATM Security, Customer Service, Profitability and future business opportunities for ATMs and Self Service Channels within this highly interesting market.
The event will welcome delegates from across CIS, Russia, Europe and further afield. If you are interested in getting involved as a speaker, sponsor or delegate please contact us.
Why Attend
> Find out about the latest Payment Card and ATM Industry updates
> Learn successful deployment models and innovative solutions from regional and global industry leaders
> View the latest solutions related to ATM’s and Self Service solutions
> Expand your professional network meeting customers, partners, suppliers from across CIS/Russia, Europe, Asia and USA
> Hear about others experiences and find answers to your questions
Tentative Schedule
| 24 April 2012 |
| 8:00am |
Coffee & Registration |
| 9:00am |
Welcome & Opening Remarks |
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Self-Service Strategy |
| 9:15am |
Delivering Excellent Self-Service Throughout the ATM Channel |
| 10:00am |
Deposit Automation/Cash Recirculation at ATMs: The Route to Reducing Operational Costs of Cash |
| 10:45am |
Coffee Break |
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Improving Customer Service |
| 11:15am |
ATMs in a Multi-Channel Strategy for Retail Banking |
| 12:00pm |
Learning from Leading Practitioners in an ATM Application Software Development
This session will discuss issues that banks are facing in the software development lifecycle in a changing world and how an inclusive approach to testing is the way to go |
| 12:45pm |
Lunch |
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Profitability |
| 2:00pm |
Insights from the Independent ATM Deployer Business Model in Ukraine
Egor Musatov, Managing Director, Euronet Ukraine |
| 2:45pm |
Insights from the Independent ATM Deployer Business Model in Western Europe
Ron Delnevo, Managing Director, Bank Machine (UK) |
| 3:30pm |
Coffee Break |
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Operational Efficiencies |
| 4:00pm |
Migration to Multi-Vendor Software: A Client Case Study
An examination of the challenges involved in the migration of a large fleet of ATMs from different suppliers to a multi-vendor software platform, and the benefits such a move can bring |
| 4:45pm |
ATM Software: Experiences with the Browser-based Self-Service-Application by ARZ in Austria
ARZ Allgemeines Rechenzentrum GmbH centrally hosts applications for around 70 retail and private banks in Austria
Speakers:
- Patrick Zarda, ARZ (Austria)
- Andreas Jeckel, Sales Director, SBS (Austria) |
| 5:30pm |
Closing Remarks |
| 5:30-6:30pm |
Networking Reception
End of Day One |
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| 25 April 2012 |
| 9:00am |
Welcome and Opening Remarks |
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Security |
| 9:10am |
Today's Challenges in ATM Fraud Across Russia & CIS
Eugeny Balezin, Vice President, Russian Association of Europay |
| 9:45am |
ATM Logical Fraud
Logical Fraud, which encompasses cybercrime, malware and hacking, poses an ever-increasing threat to the security of ATM networks. This presentation will look at some of the main dangers and will include a case study of how terminals can be protected.
Speakers:
- Rafael Navajo Garrido, Global Business Development Director, GMV
- Elisa Ibañez, IT ATM and Contact Center Manager, laCaixa (Spain) |
| 10:15am |
Protecting ATMs for Increasing Sophisticated Skimming Attacks and the Emerging Threat of Stereo Skimming
TMD |
| 10:40am |
Coffee Break
Sponsored by Printec Group |
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Security (Continued) |
| 11:15am |
How to Protect ATM Your ATM Network Against Physical Attacks
Speakers:
- Victor Kareev, General Manager, KIS (member of Europeum Group)
- Eric Hauw, Director of Sales & Operations, Oberthur Cash Protection
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| 12:00pm |
The Importance of Security & Risk at ATMs from the Card Brand Perspective
Oleg Skorodumov, Head of Country Risk Management, Visa International (Russia) |
| 12:45pm |
Lunch |
| 2:00pm |
Special Keynote: ATMs in the Russian Federation
This session will cover of latest payment system regulations in relation to ATM deployment and the current drive to increase the number of ATMs in Russia by 80,000.
Oleg Kazakevich, Advisor to President, Association of Russian Banks (ARB) |
| 2:30pm |
Global Overview of Key Innovations in the ATM Channel
Flora Hamilton, Executive Director, ATMIA |
| 3:00pm |
Closing Remarks |
| 3:00-3:30pm |
Networking Coffee Break
End of Conference |
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